Read this before you check out, so your package reaches us the first time.
Deliveries outside our hoursSomeone has to sign for every package at our warehouse. If a carrier comes while we are closed, your package can be sent back to the store or left outside the door. Swift Route is not responsible for packages left unattended outside the warehouse, or for packages lost or returned because our hours were not added to the order.
Shopping on AmazonDo not choose overnight, same-day or one-day delivery. Those are meant for US homes and often arrive in the evening or on a weekend. At checkout, open Add delivery instructions, set the address type to Business, and enter our receiving hours.
Shopping on WalmartDo not choose delivery by local drivers or apps such as Postmates, Uber or DoorDash. They are meant for nearby homes, and packages often arrive in a plain bag with no name or tracking number, so we cannot tell they are yours. Choose regular shipping and add our hours in the delivery instructions.
Helpful tipsAlways put your name and Swift Route mailbox number on the address, exactly as shown on your dashboard. If an item is fragile, ask the store to pack it for international shipping. Upload your invoice from your dashboard as soon as you order, so customs does not hold it up.